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Frequently asked questions
General
Setting up FAQs
01
Yes! All our products are handcrafted in small batches using 100% natural, high-quality ingredients with no artificial additives, fillers, or preservatives.
02
Yes, customer satisfaction is important to us. If you’re not happy with your purchase, please contact us within 7 days of delivery for a return or exchange, subject to our return policy.
03
We take allergies seriously. Many of our products are grain-free, gluten-free, and made with limited ingredients. Please check product descriptions carefully and consult your vet if your pet has specific allergies.